We are open for routine eye examinations next week! The Arkansas Department of Health has released a statement saying Optometry clinics can see patients again starting May 4, 2020 with some new protocols.
Due to safety concerns of COVID-19 we have some new procedures for when you visit our clinic. These protocols will likely continue to be updated as time progresses, but please take time to read this notice as well as further detail on our website (link below).
- ADH has directed all patients must have a face coverings/masks when inside the clinic, please bring a face covering/mask to your appointment as mask supplies are very limited.
- All patients will need to wait in their vehicles prior to being seen to promote social distancing. We will have a check-in process posted, and will have one of our staff members escort you into the clinic for your examination.
- We request only patients come into the clinic during the examination (or if necessary one additional parent/guardian/caretaker for children or those needing additional assistance). All other members of the family not being seen we kindly request to remain in their vehicle.
- If the patient (or necessary parent/guardian/caretaker) meets any of the following criteria please inform our staff and we will reschedule you for a later date.
- Returned from travel to NY, NJ, CT, New Orleans or overseas within the last 14 days.
- Have a fever of 100.4°F or greater.
- Have a cough, difficulty breathing, sore throat, or loss of taste or smell.
- Had contact with a person known to be infected with COVID-19 within the previous 14 days.
- Due to ADH directives we are also increasing time between patients to allow for thorough cleaning of our exam rooms. We do apologize for potential wait times and are making every effort to schedule patients in a safe and efficient manner.
- We are working on digital forms to be filled out by patients prior to their appointment, to both increase safety and decrease wait times.
Our doctors and staff will be using personal protective equipment (PPE) such as masks and gloves to continue to provide the best care and keep our patients safe. As well as continual disinfecting inside the clinic throughout the day.
We apologize if you experience any delays in contacting us as we are trying to schedule everyone in a timely manner. If you would like to make an appointment please call our office at (479) 750-3937.
Please continue to check the Arkansas Department of Health and CDC for updates in regards to COVID-10.
https://www.healthy.arkansas.gov/
https://www.cdc.gov/coronavirus/2019-ncov/index.html